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Hotel Phoenix - Zermatt

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Phoenix - Zermatt

Wi-Fi
Parking
Luggage storage
24-hour services
Food/ Drinks

Bar/ Lounge area

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Spa and relaxation

Massage

Overview

Featuring allergy free rooms and a health club, Hotel Phoenix provides 27 rooms with a panoramic view of the mountain.

Major Zermatt sights, such as Zermatt and Matterhorn are located nearby. The distance between Zermatt city center and the property is 1 km.

Guests will find themselves a 10-minute walk from Zermatt railway train station. Hotel Phoenix is 90 km away from Lugano airport.

Rooms

This quiet property features soundproof guestrooms fitted with a patio, satellite television, a private balcony, IDD telephone and a dressing room. Guests will enjoy views of Matterhorn from their rooms. They are furnished with a modern décor.

Eat & Drink

A complimentary breakfast is served every morning. Guests can unwind in the Day The bar with a favourite drink. Offering a variety of dishes, Walliserstube Zermatt and La Caleche are just about 100 meters away.

Services

Dry cleaning, shuttle service and ironing service as well as an elevator, a storage room and a safe deposit box are available for guests' use.

Relax

On-site recreational facilities include back massages, full body massage and foot massage. Hiking, snow skiing and cycling are provided on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of rooms:   27.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • Express check-in/ -out
  • Pets allowed
  • Luggage storage
  • Ski storage
  • Lift

Sports & Fitness

  • Fitness centre
  • Hiking
  • Golf course
  • Fishing

Services

  • Paid shuttle service
  • Housekeeping
  • Laundry
  • Shoe shine service

Dining

  • Breakfast
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Board games
  • DVDs/ Videos for children

Spa & Leisure

  • Leisure/ TV room
  • Massage

Room view

  • Bay view
  • Mountain view

Room features

  • Heating
  • Soundproofed rooms
  • Dressing area
  • Ironing facilities

Media

  • Flat-screen TV

Room decor

  • Parquet floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out 08:00-10:00 FREE

Children and extra beds

All children
0 - 2 years
Cot CHF 40
All children
3 - 12 years
Extra bed CHF 80
Children above
12 years or adults
Extra bed CHF 100
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Hotel Phoenix - Zermatt Zermatt location
Show big map »

Hotel Address:

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920

Get directions
Airports
  • Sion (SIR)
    24.5 mi
  • Lugano (LUG)
    55.6 mi
Train
  • Zermatt railway station
    1700 ft
Restaurants
  • Restaurant Chez Heini
    200 ft
  • Walliserstube Zermatt (cuisine: Swiss)
    300 ft
Parks
  • Oberrothorn
    1400 ft
  • Hohbalmen
    1400 ft
Ski areas
  • Pollux
    1400 ft
  • Zermatt-Matterhorn Ski Resort
    1.7 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until 08:00-10:00 
  • Number of rooms:
    27

Rooms and availability

Hotel Phoenix photos Room
Standard Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Parquet floor
  • Telephone
  • Entire unit situated on ground floor
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Down/feather pillows
  • Media:Flat-screen TV
  • Socket near the bed
  • Radio
Hotel Phoenix photos Room
Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Parquet floor
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cots
  • Linen
  • Sofa bed
  • Down/feather pillows
  • Media:Flat-screen TV
  • Socket near the bed
  • Radio
Hotel Phoenix photos Exterior Hotel information
Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Parquet floor
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Down/feather pillows
  • Media:Flat-screen TV
  • Socket near the bed
  • Radio
Hotel Phoenix photos Exterior Hotel information
Deluxe Double Room
Bay view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Parquet floor
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cots
  • Linen
  • Down/feather pillows
  • Media:Flat-screen TV
  • Socket near the bed
  • Radio

Hotel Phoenix Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Matterhorn Museum - Zermatlantis2600 ft
    Kirchplatz
  • The Matterhorn4100 ft
    ZermattSwitzerland
  • Zermatt-Matterhorn Ski Resort1.7 mi
    ZermattSwitzerland
  • Mountaineers\' Cemetery2600 ft
    Kirchstrasse (behind the church)
  • Sunnegga5200 ft

Near the hotel

  • Pollux1400 ft
    ZermattSwitzerland
  • Hohbalmen1400 ft
  • Chocolaterie Laderach2100 ft
    Bahnhofstrasse
  • Oberrothorn1400 ft
  • Hinterdorfstrasse2000 ft
    Hinterdorfstrasse 25
  • Stoked Swiss Ski and Snowboard School2400 ft
    Bahnhofstrasse 72, Zermatt

Restaurants nearby

  • Restaurant Chez Heini200 ft

    Address: Wiestystrasse 45
    Phone: 0041279671630

    78% likes this, based on 113 reviews
    Price Range: USD 26 - USD 101

  • Buffet Bar Sunnegga300 ft

    Address: Sunnegga 2300m
    Phone: (0)27 967 30 46

    Cuisine: Swiss

  • La Ginabelle400 ft

    Address: Vispastrasse 52
    Phone: 41-4-0279674535

    71% likes this, based on 27 reviews

  • Walliserstube Zermatt300 ft

    Address: Gryfelblatte 2
    Phone: +41(0)27 9671151

    72% likes this, based on 106 reviews
    Cuisine: Swiss
    Price Range: USD 19 - USD 48

  • La Caleche400 ft

    Address: Gryfelblatte 4

    94% likes this, based on 31 reviews
    Cuisine: International

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until 08:00-10:00 
  • Number of rooms:
    27
Cities nearby

Hotel Phoenix Reviews

Guest reviews are submitted by our customers after their stay at Hotel Phoenix

9.2
SuperbBased on121 reviews

Guest reviews

  • Group of friends
    10.0

    The hotel is fairly new. The deluxe rooms had terraces and a magnificent bay window view of the Matterhorn Great location on hillside over looking zermatt You could not ask for anything else on a resort hotel

  • Family with children
    9.2

    We had a beautiful room with view to Matterhorn, there was a pleasant personnel, quite good food for breakfest.

    Hotel has no restaurant but you can find a lot of them in the surrounding.

  • Couple
    8.8

    It's a small but cute hotel. As it is new (2008) the rooms are modern and clean. We could bring our pet, which is not always the case.

  • Couple
    9.6

    Staff extremely helpful, went out of their way to accommodate our needs. Rooms were modern, very clean and comfortable beds and linens. Balcony with nice view. Great breakfast with fresh and well assorted. 10 min walk from the train station.

    It would be great to have wireless also in the rooms and pick-up from the train station.

  • Group of friends
    7.0

    It is clean and comfortable hotel but a little far away from central city

    Room is quite romance

  • Group of friends
    10.0

    New motel, very beautiful & well appointed Very comfortable, modern, warm open fire, friendly, lift, comfy bed & pillows Extremely affordable

  • Group of friends
    9.6

    We went to Zermatt and then hiked down the mountain

  • Couple
    7.8

    Good hotel with modern facilities. A bit of an uphill walk if one is walking from Zermatt train station. A taxi cost about chf 17 otherwise. If you don't have heavy luggage then it is okay to walk. Quite away from the main street noise, so it offers quietness.

  • Couple
    8.2

    The room is extremely comfort! We have a room with two balconies~~ Also, I could shoot the kiss of sun on the matterhorn in the early morning! Thx Josef! The recommended restaurant is great as well!

    a bit far away from station. That is fine for 10-15 mins walk

  • Group of friends
    10.0

    The Hotel Phoenix is a beautiful, small boutique hotel in a stunning location--Zermatt. I highly recommend it. Modern, clean, beautifully appointed. And the staff was incredibly friendly and helpful.

  • Family with children
    10.0

    Four of us stayed at the Hotel Phoenix , we all loved it, the staff were lovely, the rooms comfortable and immaculate. We would definately return.

  • Couple
    8.2

    Very good location, nice breakfast, small sauna and great views of the nearby Eiger and Jungfrau.

    Prices are high at the moment in Switzerland.

  • Older travelers
    10.0

    We really enjoyed our stay at Hotel Phoenix- it was like being in a piece of local art. Our room was clean, quiet, spacious and beautifully appointed as was the entire hotel. The hotel is about 3 years old. The owner's love of the area is reflected in the thoughtful design and use of all local materials; from the stonework on the floors to the custom wood doors, resulting in a casual elegance. The lift is one of the largest we have used in Europe. We had an early am departure, so cannot report on breakfast.

  • Older travelers
    8.2

    Modern, clean, quiet, well-lit and well-kept rooms, mostly with views. All equipment was in excellent working condition.

    Breakfast was hardly the sumptuous breakfast advertised. Rather conventional, nothing special--same old boiled eggs, dairy, cold cereals, cold meats, etc. For British travelers, no tea kettle provided. (No refrigerator either.) Perhaps they don't want to encourage anyone to eat or drink in their immaculate rooms.

  • Older travelers
    8.8

    The design is simple and contemporary yet warm. Many rooms have a view of the Matterhorn. Great buffet breakfast. Friendly and accomodating staff. Small yet cozy lounge bar in the lobby. Practically located. A practical ski storage room right off the entrance. Fitness room.

    It would be great if they had a sauna or hamam for après ski!

How to reach hotel

hotel Hotel Phoenix - Zermatt Zermatt location
Show big map »

Hotel Address:

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920

Get directions
Airports
  • Sion (SIR)
    24.5 mi
  • Lugano (LUG)
    55.6 mi
Train
  • Zermatt railway station
    1700 ft
Restaurants
  • Restaurant Chez Heini
    200 ft
  • Walliserstube Zermatt (cuisine: Swiss)
    300 ft
Parks
  • Oberrothorn
    1400 ft
  • Hohbalmen
    1400 ft
Ski areas
  • Pollux
    1400 ft
  • Zermatt-Matterhorn Ski Resort
    1.7 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until 08:00-10:00 
  • Number of rooms:
    27